Management Through Measurement: Essential KPIs to Optimize Your Firm, Presented by BQE Software

  • Date

    Wednesday, August 17 2022

  • Time

    1:00pm - 2:00pm

  • Location


This course is presented by BQE Software and is part 8 of the "Designing Your Business" Masterclass Series

Course Summary:

A real-time view into the activity of employees, projects, and firm financials through dashboards, reports, and scorecards is required to maintain a profitable practice. Tracking this information shows trends over time and provides critical information you need to adjust your business decisions around staffing, business development, and even firm culture. During this course, you will discover the most important KPIs to look at and learn a system for tracking this information month-over-month to reflect your firm's trends.    

Learning Objectives:

  • Develop a company status report to understand the pulse of your company 
  • Define your KPIs to track project and employee status
  • List the best reports to use for firm, project, and employee KPIs 
  • Explain why keeping track of this data on a monthly basis is important 


Douglas Teiger, FAIA

Douglas Teiger, FAIA, graduated from Cornell University, in 1982 with a BARCH.  He opened his own firm in 1989 and grew from a solo practitioner to become managing partner of his 32-person firm.

In 2009, Douglas received a Master’s in Spiritual Psychology from USM, where he learned tools and skills he is sharing with his staff and clients.  His ability to effectively streamline the operations allowed for more time to be spent on design and project research while creating a culture that fosters a holistic approach to a work life balance. 

In 2017 he became president of the AIA Los Angeles Chapter and is currently serving on the AIA National Strategic Council. 

In 2019 Douglas transitioned out of his firm elevating three associates to partners, sold his shares and started his next venture, Teiger Consulting.

Douglas’s mission is “Live an inspiring balanced life” whether it involves family, coaching, consulting, painting, or sports. “Love what you do and do what you love”.