Wednesday, December 15 2021
12:00pm - 1:00pm
Difficult conversations occur in the workplace each day. A difficult conversation can include anything we don’t want to talk about; any situation where the participants’ needs, wants and emotions are diverse; or any situation where a lot is at stake and we dread the consequences. But being able to prepare for these conversations and having them makes us better managers and leaders. Join GHT Limited in this informative and interactive course about managing difficult conversations and begin your New Year with the confidence to better approach these conversations in the workplace.
- Identify what is a difficult conversation and the types of difficult conversations we encounter in the workplace;
- Discover reasons why we avoid difficult conversations, and how to work through the discomfort;
- Learn how to become better prepared to have difficult conversations; and
- Understand the importance of difficult conversations and their role in building a better, more equitable workplace.
Kristine Barr, CDT, Principal, Director of Project Management and Administration
Kristine Barr develops and implements GHT’s firmwide programs for project development, budgeting, scheduling, resource management, construction phase administration, and staff training. She provides critical project and client coordination that ensures our workload and deliverables stay on track. Offering seasoned experience in engineering, construction, and project management operations, Kristine is recognized as a leader in the field of program management.
Susan Dawson, LEED AP BD+C, Associate, Marketing & Communications Manager
Susan Dawson oversees GHT’s marketing and communications initiatives, including the support of client relationships and communication of the firm’s capabilities, projects, and latest innovative efforts. She works in partnership with GHT’s corporate leadership and marketing staff to increase the firm’s visibility in the marketplace and executes marketing programs that align with the strategic goals of the firm. She is active in the Society of Marketing Professional Services (SMPS) and serves on the Market Leadership Advisory Board of United States Green Building Council (USGBC) DC Chapter; and has served as an Ambassador for Junior Achievement of Greater Washington and Make-A-Wish Mid-Atlantic. She has held multiple speaking engagements with SMPS, including at their Northeast Regional and Virginia Conferences on the subjects of team management, employee onboarding and strategic marketing. Susan holds a Bachelor of Arts from the University of Maryland, College Park and is a LEED Accredited Professional with a specialty designation in Building Design + Construction.